At 8k8app, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player on our platform. We are committed to handling your information responsibly and in full compliance with applicable Philippine data protection laws.
Here's a quick summary of how 8k8app handles your data. The full legal text follows below.
This Privacy Policy describes how 8k8app ("we," "us," "our") collects, uses, stores, and protects the personal information of players and visitors who access the 8k8app platform at 8k8app.club (the "Platform"). It also explains the rights available to you under applicable Philippine law with respect to your personal data.
8k8app is committed to protecting the privacy and security of all personal information entrusted to us. We operate in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.
By registering an account, accessing the Platform, or otherwise interacting with 8k8app, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should not use the Platform.
For the purposes of the Philippine Data Privacy Act of 2012, 8k8app is the personal information controller responsible for the personal data collected through the Platform. All data processing activities described in this Privacy Policy are carried out by or on behalf of 8k8app.
If you have any questions or concerns about how your personal data is handled, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Privacy Policy.
When you create an account on 8k8app, we collect the following information:
To comply with anti-money laundering (AML) regulations and PAGCOR requirements, we collect identity verification documents prior to processing your first withdrawal. These may include:
We collect transaction records related to your use of the Platform, including deposit amounts, withdrawal requests, bonus credits, and wagering history. We do not store full payment card numbers. Payment processing is handled by our regulated third-party payment partners.
When you access the Platform, we automatically collect certain technical information, including:
If you contact our support team via live chat or email, we retain records of those communications, including the content of your messages and any attachments you provide, for quality assurance and dispute resolution purposes.
We record your gameplay activity on the Platform, including games played, bets placed, outcomes, and session durations. This data is used for platform improvement, responsible gaming monitoring, and regulatory compliance.
8k8app uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, device data |
| Identity verification and KYC compliance | KYC documents, registration data |
| Processing deposits and withdrawals | Financial data, KYC data |
| Providing customer support | Communications data, account data |
| Fraud prevention and security monitoring | Technical data, financial data, gameplay data |
| Responsible gaming monitoring | Gameplay data, financial data |
| Regulatory compliance and AML reporting | KYC data, financial data, gameplay data |
| Platform improvement and analytics | Technical data, gameplay data |
| Sending promotional communications (with consent) | Registration data, gameplay preferences |
| Enforcing our Terms & Conditions | All categories as relevant |
8k8app processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
8k8app does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your data is shared only as described in this section.
We share personal data with trusted third-party service providers who assist us in operating the Platform. These include:
All third-party service providers engaged by 8k8app are contractually required to process your personal data only for the specific purposes for which it was shared, to maintain appropriate security standards, and to comply with applicable Philippine data protection laws.
8k8app may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where we are legally required to do so, or where disclosure is necessary to prevent, detect, or investigate fraud, money laundering, or other illegal activity.
In the event of a merger, acquisition, or sale of all or part of 8k8app's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred.
8k8app retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
When personal data is no longer required, 8k8app will securely delete or anonymize it in accordance with our internal data disposal procedures.
8k8app implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While we take all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.
Cookies are small text files placed on your device when you visit the 8k8app Platform. They allow the Platform to recognize your device, remember your preferences, and provide a more personalized experience. We also use similar technologies such as web beacons and local storage for comparable purposes.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. Instructions for managing cookies are available in the help documentation of your browser.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 8k8app:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.
The 8k8app Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine law governing casino-style online gaming. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any funds held in such an account may be forfeited in accordance with our Terms & Conditions and applicable regulations.
If you are a parent or guardian and believe that a minor has registered on the 8k8app Platform, please contact our support team immediately so that we can investigate and take appropriate action.
With your consent, 8k8app may send you promotional communications about new games, bonuses, special offers, and platform updates via email or SMS to your registered Philippine mobile number. We will only send marketing communications where you have opted in to receive them during registration or through your Account Settings.
You can opt out of marketing communications at any time by:
Please note that opting out of marketing communications does not affect transactional communications, such as deposit confirmations, withdrawal notifications, security alerts, or important account updates, which we will continue to send as necessary for the operation of your account.
The 8k8app Platform may contain references to third-party services, such as payment providers. When you interact with these third-party services, their own privacy policies apply. 8k8app is not responsible for the privacy practices of third-party services and encourages you to review their privacy policies before providing any personal data to them.
8k8app does not embed third-party social media widgets, advertising networks, or external tracking scripts that would allow third parties to collect your personal data without your knowledge while you use the Platform.
8k8app reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 8k8app, please contact our Data Protection Officer:
Our support team includes Filipino-speaking agents available around the clock. We aim to acknowledge all privacy-related inquiries within two (2) business days and to resolve them within thirty (30) days of receipt.
For complaints that have not been resolved to your satisfaction, you may escalate the matter to the National Privacy Commission of the Philippines.
We take your privacy seriously — SSL encryption, strict KYC compliance, and zero data selling. Play with confidence knowing your personal and financial information is protected every step of the way. Must be 21+ to play.